Frequently asked questions
Quick answers about files, video types and downloads. Can't find yours? Email support@vibeknow.com.
Which files can I use?
PDF, Word, PowerPoint, TXT and Markdown, up to 50 MB per file. You can also paste a web link, or up to 8,000 characters of your own script.
Which video type should I choose?
HTML Video lays out images and graphics on a canvas. Image Video draws an illustration for every page. Slide Video makes a slide-by-slide explainer you can edit. Hand-drawn draws the pictures stroke by stroke. Each has its own guide under Video types.
Do I have to pick a look?
No. If you skip Choose a look, the AI picks one for you.
Can I keep my own slides?
Yes. Choose Slide Video, upload your PPT, PPTX or PDF and turn on Narrate my slides as-is. See the guide of the same name.
Can the AI read my script word for word?
Yes. Use URL/Script → Paste script. The AI follows your script exactly.
How do I know when my video is ready?
The task page ticks off each stage as it goes and shows “Video preview is ready” when it's done. Your videos are also kept in My Works.
What can I download?
The MP4, plus the script (TXT), voiceover, captions and image assets on their own, or all of it as a ZIP. Open Download on the task page.
Is there a watermark?
Exports on the free plan carry a watermark; paid plans remove it. See Pricing.
Is there a free way to start?
Yes. New accounts get 400 free credits to try it with their own material.
How do I contact support?
Email support@vibeknow.com.